Terms of Service

Effective Date: April 13, 2026

Welcome to ThriveHER Agency dba Brand Ignite Agency ("Agency", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and any related applications (collectively, the "Services"). By accessing or using our Services, you ("Client", "you", or "your") agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Scope of Services

Brand Ignite Agency provides branding, marketing, digital design, and consulting services. The specific services to be provided will be outlined in a separate Statement of Work (SOW), proposal, or invoice agreed upon by both parties. These Terms apply to all services rendered by the Agency.

2. Client Obligations

To ensure the successful delivery of our Services, you agree to:

  • Provide timely access to necessary information, materials, and approvals.
  • Ensure that any content, trademarks, or materials you provide do not infringe on the intellectual property rights of third parties.
  • Communicate clearly and promptly regarding project feedback and revisions.

Failure to meet these obligations may result in project delays or additional fees.

3. Fees and Payment Terms

  • Pricing: Fees for our Services will be detailed in the applicable SOW or invoice.
  • Payment Schedule: Unless otherwise specified, a deposit may be required before work commences, with the balance due upon project completion or according to agreed milestones.
  • Late Payments: Invoices not paid within the specified timeframe may incur a late fee of 1.5% per month or the maximum rate permitted by law. We reserve the right to suspend Services until outstanding balances are paid.

4. Intellectual Property Rights

  • Agency IP: We retain all rights, title, and interest in any pre-existing materials, methodologies, tools, and processes used to deliver the Services.
  • Client IP: Upon full payment of all applicable fees, the Agency grants you a non-exclusive, worldwide, royalty-free license to use the final deliverables for their intended purpose.
  • Portfolio Rights: We reserve the right to display the final deliverables and a description of our work in our portfolio, website, and promotional materials, unless a separate Non-Disclosure Agreement (NDA) is in place.

5. Revisions and Approvals

Projects include a specified number of revision rounds as outlined in the SOW. Additional revisions or changes outside the original scope of work will be billed at our standard hourly rate. Final approval of deliverables rests with the Client, and the Agency is not responsible for errors discovered after final approval.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the engagement. This obligation survives the termination of these Terms.

7. Limitation of Liability

To the fullest extent permitted by law, Brand Ignite Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our Services. Our total liability for any claim arising out of or relating to these Terms or our Services shall not exceed the total fees paid by you to us in the three (3) months preceding the event giving rise to the claim.

8. Warranties and Disclaimers

Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee specific marketing results, ROI, or search engine rankings.

9. Termination

Either party may terminate the engagement with written notice if the other party breaches a material term of these Terms and fails to cure the breach within fourteen (14) days. Upon termination, you shall pay for all Services rendered and expenses incurred up to the date of termination.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Brand Ignite Agency is registered, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be resolved through good-faith negotiations. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website or through other communication channels. Your continued use of the Services after the effective date of the changes constitutes your acceptance of the revised Terms.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

ThriveHER Agency dba Brand Ignite Agency

address available upon request

hello@brandigniteagency.com

Phone #: 301-266-9208